Warranty and Spares

Domestic Use Warranty

Duratech Power Equipment offers a comprehensive Domestic Warranty coverage to the original retail purchaser that protects nominated major operating components of the machines you are purchasing from the date of shipment for 12 Months. See the details for each model below. Duratech Self Propelled Lawnmowers are covered by our 12 Month Engine +12 Month Gearbox + 12 Month Cutting Deck Warranty, this covers not just your engine for 12 Months but also your gearbox and cutting deck. Now that’s confidence from Duratech and peace of mind for all our customers!

Self Propelled Lawnmowers

12 months Engine + 12 months Gearbox + 12 months Cutting Deck

Push Lawnmowers

12 months Engine + 12 months Cutting Deck + 12 months Polymer Catcher

Brushcutters

12 months Engine + 12 months Clutch + 12 months Shaft Construction

Chainsaws

12 months Engine + 12 months Clutch + 12 months Cutting Bar

Fire Pumps / Water Pumps

12 months Engine + 12 months Impeller + 12 months Frame

Commercial Use Warranty Deal

Due to Duratech Power Equipment being an online retailer it is difficult for us to administer a Commercial Warranty. We must rely upon the customer to advise of their usage status if they intend to use the machines in commercial applications.

The customer must supply a current ABN, Registered Business Name and a copy of a current drivers Licence to qualify. On Duratech approving the customer as a Bona-fide Commercial user they will be eligible for the Commercial Warranty that covers the Engine, Gearbox and Wheels for 6 Months.

Bona-fide commercial users will be supplied with a price list offering very substantial reductions in spare parts for their machines. Commercial users will receive a heavily discounted rate for common wearable parts including cutting blades, catchers, wheels and other items. Duratech Power Equipment promises to make the change worthwhile for any professional contractor. Lower whole of life operating cost means that your Duratech machine will make you more money than ever before!

Contact us at contractors@duratechpowerequipment.com.au for applications for the commercial use warranty deal.

Eligible Machines

All Duratech Power Equipment Lawnmowers excluding the Avenger DRM206 are covered by a Commercial Use Warranty.

The Duratech Power Equipment Brushcutter DRB35 Commercial is also covered by a Commercial Use Warranty.

Spares

Spare parts are available for all the machines we sell. When you buy Duratech Power Equipment you can be confident that should you need parts for your machine, they will be available.

We also stock the Cutting Blades to suit our mowers so that you can buy well priced blades whenever you need them. You can also buy cutting blades from your local mower shop as the blade types are generic items, but you will pay more for them.

Some common spares that we keep for our Commercial and Domestic Operators are wheels, catchers, mulching plugs and air filters. Some examples are listed in the table below. For the price of spare parts including delivery to your location please email us at sales@duratechpowerequipment.com.au and mention the item your interested in and your postcode, and we will return email you with the cost of delivery to your postcode.

Item Application Price (incl. GST) Domestic Price (incl. GST) Contractors
Four Blade Set and hardware Taurus $19.50 $15.60
Four Blade Set and hardware Professional $25.80 $22.00
Four Blade Set and hardware Avenger/Avenger Multi Function $26.00 N/A
Four Blade Set no hardware Professional $21.50 $18.00
Replacement Catcher Flap Professional $39.00 $33.00
Axle and Gearbox Professional $189.00 $160.60
Replacement Belt Avenger $15 N/A
Replacement Belt Professional $25.50 $22.00
Single Commercial Blade Advantage $32.50 $28.60
Honda GXV160 air filter Taurus, Avenger, Advantage, Professional $14.90 $10.90
Honda GXV160 air filter (Pack 4) Taurus, Avenger, Advantage, Professional $50.00 $40.00
Spark Plug NGKBIR5ES Taurus, Avenger, Advantage, Professional  $7.90  $6.50 
Front Wheel Taurus, Avenger, Advantage, Professional $25.00 $22.00
Rear Drive Wheel Advantage, Professional $35.00 $29.90
Rear Drive Wheel Avenger/Avenger Multi Function $33.00 N/A
Nylon catcher bags
Taurus, Avenger, Professional $35.00 $32.00
Factory second nylon catcher bags Avenger, Professional $40.00 (for 2) $40.00 (for 2)
Catcher Bag Frame Taurus, Avenger, Advantage, Professional  $25.00 $22.00
Brushcutter Bump Feed nylon cutting head 3mm DRB35, DRB36 $27.50 $25.00
Brushcutter replacment recoil starter 4 stroke DRB35, DRB36 $33.00 $27.50
Brushcutter 3 tooth metal cutting blade DRB35, DRB36, DRB50 $25.00 $22.00
Chainsaw air filter D496, D538 $15.00 $15.00
Chainsaw sprocket cover cast alloy D496, D538 $44.00 $44.00
Chainsaw sprocket cover D362, D404 $28.50 $28.50

Warranty Conditions

Duratech Power Equipment warrants to the original retail purchaser subject to the ensuing limitations and conditions that the Duratech Power Equipment machine you have purchased is free from defects. This warranty is limited to the repair or replacement of parts without charge which appear upon inspection by Duratech Power Equipment or a nominated agent of Duratech Power Equipment to be defective. Any or all defective parts exchanged or replaced become the property of Duratech Power Equipment.

The warranty is not transferable to any subsequent owner. The warranty period commences from the date of shipment from our premises for a period of 12 Months for Domestic Use. Proof of purchase is the responsibility of the owner and details of proof of purchase will be required prior to any warranty claim being undertaken.

Warranty terms do not cover parts or components that have been damaged by neglect and/or misuse, incorrect assembly, improper or irregular maintenance, collision, impacts, accidents, use of the machine over erroneous terrain and/or use beyond the machines normal intended working capacity. The replacement of any item or part will be solely at the discretion of Duratech Power Equipment or a nominated agent of Duratech Power Equipment.

The warranty covers those major operating components which are nominated for the particular model in question, but does not cover wear and tear items such as but not limited too cutting blades, wheels, air filters, spark plugs, remote controls, pull starters, batteries, clutches, friction discs, belts or any repair made necessary by normal wear and tear.

Warranty terms do not cover machinery or components purchased at auction, unless specifically implied. Warranty terms do not cover machinery or components not sold by Duratech Power Equipment or its appointed representatives.

The life of the machine depends on the conditions under which it operates and the care and maintenance it receives. Engines affected by ingress of dust and dirt due to blocked or damaged air filters are not covered by the warranty.

The warranty does not apply to any product that has been altered or modified in any way. This includes but is not limited to modifications so as to adversely affect the machines operation, performance or durability and include un-authorised repairs by the owner or a third party without the prior written consent of Duratech Power Equipment.

The warranty provided is a "return to base" agreement, whereby it is the consumers responsibility to return the goods to the place of purchase. The warranty does not obligate Duratech Power Equipment or its nominated Agents to bear the cost of transport incurred in the repair or replacement of any defective part. The payment of transport costs will be solely at the discretion of Duratech Power Equipment or any nominated agent of Duratech Power Equipment. Duratech Power Equipment may assist in paying and at its discretion the transportation costs if it deems that there is a fault or defect with the machine that is not at all associated with an act or omission of the customer.

It is essential that all 4 stroke engine machines have the appropriate level of lubricating oil added to the engine prior to starting for the first time, and that 2 stroke engine machines are using the correct fuel to oil ratio as nominated by Duratech Power Equipment. It is the responsibility of the purchaser to undertake these checks prior to starting any 4 stroke engine for the first time, or starting any 2 stroke engine prior to every use. Failure to do so can lead to major engine damage or failure. 

The regular servicing and maintenance as outlined in the operators manual forms part of the warranty conditions and every owner is recommended to make themselves familiar with these requirements and ensure they are followed.

The warranty does not exclude any condition or warranty implied by the Trade Practices Act 1974 or any other relevant legislation which implies any condition which cannot be excluded.